SEAHILL SPA GUIDELINES
We encourage you to unwind and immerse yourself fully in complete tranquility. It is our hope the inner calm you experience at SeaHill Spa will linger with you long after your treatment ends.
SPA APPOINTMENTSWHEN SHOULD I ARRIVE?
To ensure your spa experience is as therapeutic and relaxing as possible, we invite you to arrive 30 minutes before your scheduled treatment. This half hour affords time to truly relax in our lounges, saunas and steam rooms while setting the unhurried and relaxing tone for the treatments that follow.
WHAT IF I AM LATE FOR MY APPOINTMENT?
Arriving late will simply detract from the time allotted for your treatment, as your treatment will end as scheduled so that the next guest will not be delayed. The full value of your treatment will be applied regardless of the time of arrival.
WHAT IS THE CANCELLATION POLICY?
To avoid being charged for scheduled service, we require at least 24 hours’ notice. Please call to notify us if you need to cancel or reschedule. No-shows and late cancellations will be charged in full. A Cavalier room number or credit card number is required at the time of booking.
WHAT SHOULD I WEAR? Please wear whatever is comfortable for you. The body is fully draped during all treatments with the exception of the area being worked on. Robes and slippers are provided and lockers are available for your personal items.
WHAT ABOUT MY COMFORT? Whether it’s the room temperature, the massage pressure, or the music volume, please let us know your preferences. We will tailor your treatments accordingly so that your time with us is as pleasant as possible.
IS GRATUITY INCLUDED? For your convenience, a 20% service charge is added to each spa service received. The service charge will be dispersed to the spa staff members who served you during your visit. Additional gratuities are at your discretion.
SHOULD I SHAVE BEFORE A TREATMENT?
Shaving is recommended for men prior to a facial but is not a prerequisite for the service. If you do shave, we recommend at least 8 hours between shave and service to prevent irritation of the skin. Shaving is NOT recommended prior to any of our body treatments or hair removal services.
WHAT IF I HAVE SPECIAL HEALTH CONCERNS? Please notify our Spa Concierge at time of booking if you have high blood pressure, allergies, disabilities, or if you are pregnant or nursing. Your well-being is paramount, so if you experience discomfort at any time during your services, please advise your spa professional immediately.
WHAT IF I AM PREGNANT? While there are a few services that should be avoided during pregnancy, there are many beneficial treatments that can be enjoyed. Please notify our Spa Concierge if you are pregnant when you make your appointments so that they can offer guidance.
WHAT ABOUT MY VALUABLES? If you are staying at the hotel, please leave valuable items in your guest room. Otherwise, lockers are provided for your convenience.
IS THERE A MINIMUM AGE FOR TREATMENTS?
SeaHill Spa welcomes guests 18 years of age and older. Minors may receive salon services provided they are accompanied by an adult throughout the duration of the service.
We encourage spa treatments be booked at least two weeks in advance. All prices and services are subject to change without notice.
HOURS OF OPERATION
9:30 a.m. - 6:00 p.m.
Weekday Monday - Thursday Weekend Friday - Sunday
We encourage any resort spa guests to book at least 2-3 weeks in advance.
All hours are subject to change seasonally.